This page introduces machine translation. Please understand that there may be an obscure expression.

FAQFAQ

About the cabins

A

According to the hotel law, we are qualified as simple accomodation, and thus there is no lock on the entrance of each cabin.
We have prepared lockers in each cabin.
There is no door, but rolling screen outside each cabin.

A

There is no bath or toilet in each cabin. Please use the shared restroom and shower.

A

Since we are using rolling screen, you may hear some noise.
You can get free earplugs from the front desk if you are annoyed by noise.

A

All cabins are non-smoking (same for electronic cigarettes).
Please use the smoking space beside the front entrance when you are smoked.

How to use

A

Please show it at the front desk.
Please come to the front desk.

A

The hotel is in front of you.
You can only use it after you check in and before you check out.
Please notice that your are not allowed to park your car there after you check out.

A

There is no meal, but you can eat in the lounge by bringing in.
In addition, there are restaurants near the hotel. Please enjoy yourself.

A

If there is any empty room, you can check in
Please understand that you may be rejected if all rooms are full.

A

Each cabin is for one guest.
There are male-only lounge and female-only lounge, so please enjoy yourself.

A

Each cabin is only for one person. In addition, area for male and area for female are separated.

Please use the shared lounge to enjoy your time with your famliy.

Men and women have any accommodation in the same area Days of Stay there is also "men and women mixing area" where you can.
However, it is not a private reservation, so Please understand
The locker room, restroom and shower room are separated by gender.
When making a reservation, please select "Mixed area" or contact us directly.
We may not be able to change to a mixed area after booking a different room type.

For the convenience of other guests, please avoiding bringing children under age 5 to the inn.

Elementary and junior high school students must be accompanied by a guardian of the same sex.
Those of high school more than a minor only in your inn Days of Stay in the case of guardian of the Agreement Form we ask you to.
Please understand

Please download the agreement form here.


A

You can only leave your luggage in the hotel on the day you check in.

A

There is no time restriction on your entrance. You can come in and leave at any time.
※The door will be locked from 0:30AM till 5AM
 エントランスのインターフォンを押すと係りの者が開錠いたします。

A

If you are staying for several days, you only need to check out on the last day.
Please leave your room during our cleaning time, 10AM-3PM

A

It is Fujikyu Highland Station of Fuji Express Line. Please note that the location is different from "Fuji-Q Highland" stop on the express bus.

A

We will arrange a car rental in the vicinity when you contact us. If you can tell us the date of use, the number of hours, the number of people you want, etc. beforehand, we can pick you up at the hotel with car rental, so please consult us.

A

Normally, we will reserve accommodation from 9 am on the first half of a half year ago.
(For example, if it is a reservation for July, 1990, from 9 am on January 1, Heisei 30)
For some organizations, please understand that we may accept reservations before that.
Please inquire in detail.

Other questions

Other questionsClick here

Reservation of accommodation from here

Reserve Now

Group hotel introduction